• Spicejet Customer Care

    Use These Below Contact Info as SpiceJet Customer Care :-

    Email Id:- custrelations@spicejet.com

    Toll Free Number :- 1800 180 3333

    Other Contact Info :- 0987 180 3333

    Spice Jet has become one of the best low cost airlines of India as it offers its customers very affordable airfares. Spice Jet has the lowest fares among domestic airlines and envisions itself to be practical and stylish to appeal to the Indian consumer. The ever price sensitive Indian flyer thus easily gets attracted to Spice Jet because of its commitment to provide lowest airfares along with the most prompt and best quality of service. Customer care at spice Jet is exemplary and sets the standard for other airlines. It provides excellent customer care service both on board and also on its online portal. In case of grievances customers can contact the registered office at Chennai or the corporate office at Gurgaon or send an email at custrelations@spicejet.com. Spice Jet assures its customers that it will try its best to solve the grievances of the customer.
    Apart from this, Spice Jet also provides top of the line service for its passengers on board the aircraft. Spice Jet sells snacks, refreshments and juices on selected flights. Spice Jet also has provisions for guests requiring special assistance. Such guests just need to call their Guest Sales & Reservation Centre and inform their staff of your requirements. Spice Jet will do its best to accommodate the needs. The Guest Relations Executive shall guide the caller through the formalities involved.
    Spice Jet offers assigned seating for all its guests at the airport check-in counters. It offers seat assignments for all flights at the airport check-in counters on a first come first serve basis. Spice Jet also allows children aged between 5-12 years to travel alone as unaccompanied children. Spice Jet will take charge of their custody and on arrival they will require the designated recipient to show identification and sign for the unaccompanied minor’s custody.
    Spice Jet also has a toll free number which is 1800 180 3333 and a mobile number which is 0987 180 3333 which can be called in case of any problem and the caller will be guided to the concerned department. Hence, Spice Jet takes every possible step to make the journey of the flyer a pleasant one and in case of any problem it also has a prompt and responsive customer care which tries its bets to address the grievances and problems of the flyer.

2 Responsesso far.

  1. On 17 September 2014, I had booked flight from NEW DELHI to Bagdogra and back by Flight No. SG 283 (2nd April 2015) and back to New Delhi by Flight No. SG 284 (5th April 2015) vide PNR No. GBY7WN. The timings of the flights were rescheduled twice. Again I received SMS on Mobile No. 989xxxx054 that both to and fro flights have been cancelled. (TOTAL – 5 PASSENGERS). I called in the Spicejet Office and now I am accommodated to Bagdora via Kolkatta and now flight is taking 8 hours from New Delhi instead of 2 hours. YOU ARE NOW REQUESTED TO PROVIDE US WITH LUNCH /MEALS COUPONS since the flight has been cancelled from your side and I have to wait at KOLKATTA AIRPORT from 08.25 AM to 01.00 PM. PL. LOOK INTO MY REQUEST TO PROVIDE MEAL COUPONS/ LUNCH TO FIVE PASSENGERS. AN EARLY RESPONSE IS AWAITED ON EMAIL / REGISTERED MOBILE NO.
    REGARDS
    SHASHI BHUSHAN SUDAN

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